Lawsuit or Recall
which is the best outcome

Two managers discussing the best outcome, for them. Dialog: But the fault can kill people. Yes, we know there’s a fault, it can hurt or even kill people. That’s not the question. What is the question then? Factoring in reputational damage in either case, is it cheaper to face the lawsuits and pay damages or to issue the recall and pay for the remediation?

When considering the best outcome, it’s necessary to consider, best from whose perspective. And let’s be honest, the right thing and the expedient thing aren’t always in your best interest.

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Two managers discussing the best outcome, for them. Dialog: But the fault can kill people. Yes, we know there’s a fault, it can hurt or even kill people. That’s not the question. What is the question then? Factoring in reputational damage in either case, is it cheaper to face the lawsuits and pay damages or to issue the recall and pay for the remediation?

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